Membership Management
Your membership, in your hands.
What you can manage
Everything in one place.
Signing in & your account
Your account is how you reach your dashboard, private journal, programs and community.
- Sign in with your email address and password
- Create a new account
- Reset a forgotten password from the sign-in page
Profile & privacy
Decide how you appear in the community, and whether you appear at all.
- Name, display name, photo and short bio
- Time zone, focus areas and your desired state of mind
- Profile visibility: visible to members, or private
- Whether to share your progress with other members
Billing & subscriptions
Billing runs through Stripe's secure customer portal, which you open from your account settings.
- Update your payment method
- View and download invoices and receipts
- See your plan and renewal date
- Cancel renewal anytime, keeping access until the end of the period you paid for
Purchases & access
Everything you have bought from BreakThru Mindset, in one list.
- Your orders and their status
- The programs and content your purchases include
- Access to anything you bought before creating an account, using the same email address
Email preferences
Marketing email is opt-in, and every marketing email includes an unsubscribe link.
- Turn marketing email on or off in your account settings
- Unsubscribe from any marketing email using the link at the bottom
- Service email, such as order confirmations and security notices, continues while you have an account
Your data & deleting your account
Your information belongs to you. Ask for it, correct it or delete it.
- Request a copy of your personal information
- Ask us to correct something that is wrong
- Delete your account and personal data
Private by design
Your inner work stays yours.
Your journal stays yours
Journal entries, goals, habits and reflections are readable only by your signed-in account. No staff role can view them.
Card details never touch our servers
Payments and billing are handled by Stripe on its secure pages.
You choose what members see
Set your profile to private at any time, and other members won't see it at all.
Common questions
Membership, answered.
How do I cancel my membership?
Cancel from your account settings: open the billing portal, which is run securely by Stripe, and cancel your membership's renewal. Cancelling stops future charges straight away.
Will I lose access as soon as I cancel?
No. You keep full access until the end of the billing period you have already paid for, and you will not be charged again.
Can I get a refund?
Refunds depend on what you bought. Memberships, digital programs, physical products, event tickets and mentorship each have their own terms, explained in our Refund Policy.
How do I update my payment method or download a receipt?
Open the billing portal from your account settings. There you can change your card, see your renewal date, and view or download invoices and receipts.
I forgot my password. What should I do?
Use the password reset option on the sign-in page, and we will email you a link to choose a new password.
I bought something before I created an account. How do I access it?
Create an account with the same email address you used at checkout. Digital content included with your purchase will then be available in your dashboard.
How do I change the email address on my account?
Contact us through the contact page from the email address currently on your account, and we will help you update it securely.
What happens to my journal if I delete my account?
Your journal entries, goals, habits and reflections are permanently deleted along with your account, as described in our Privacy Policy. If you have an active membership, cancel its renewal in the billing portal first so you are not charged again.
More answers in the full FAQ, or read our Refund Policy.
Not a member yet?
Start where you are.
Take the free mindset assessment, then choose the path that fits you: the journal, the 90-day program or the community.